Agenzia Roma Servizi per la mobilità and Atac Roma - contacts

Typology: Information


Address: Via Silvio D'Amico, 38
Zone: Quartiere Ostiense (Roma sud)


Telephone: Call center Agenzia per la Mobilità 06 57003 (lunedì-venerdì 8.00-18.00)
Telephone: Numero verde persone con disabilità 800 154451
Telephone: centralino Atac 06 46951 (lunedì-venerdì ore 8.00 - 16.00)
Web site: www.atac.roma.it


From Monday, March 1, 2021 - in accordance with the measures provided by the Law Order "Semplificazione e Innovazione Digitale" (Simplification and Digital Innovation) - Roma Servizi per la Mobilità will introduce the PagoPA system also for the payment of ZTL permits, disabled people badges, horse racing and NCC bus licenses.
Stamps will not be used any more and will be included in the overall cost of the application.


Roma Servizi per la Mobilità provides support to citizens and city users concerning the following issues: permission management (ZTL, Parking, People with disabilities), licence management (Taxi, NCC, Botticelle), tourist bus permission management and reports about public transport planning. A dedicated service is available for reports on the municipal Car Sharing service.
It is also possible to send reports about the services by e-mail pec (certified electronic mail), by fax 06 46956660 or by post Roma Servizi per la Mobilità srl - Piazzale degli Archivi 40 - 00144 Roma.
For reports on the daily management of public transport you can write directly to the line managers: Atac or RomaTPL. For further questions concerning mobility, the online service on the Roma Capitale website is always available.

Special phone number 06 57003 - Monday to Friday, 8.00 - 18.00
Information about permissions (ZTL, blue lines, special badges for disabled people), tourist bus plan, carsharing service manages by Roma Servizi per la Mobilità, traffic light signals, public transport timetables and routes, season tickets and travel passes.
Information about timetables and public transport routes and carsharing bookings are available every day, 24 hours a day.

Window in Piazzale degli Archivi 40 (EUR)
Monday to Friday, 8.30 - 16.00 by appointment only (free Solari Q app, available for iOs and Android).
PEC permessistica@pec.romamobilita.it
Release of permissions (ZTL, blue lines, tourist buses, special badges for people with disabilities), release of taxi licence, rental with driver (NCC) or botticelle.
Toll-free number for people with disabilities 800154451 - Monday to Friday, 8.00 to 18.00.
Information on the mobility of people with disabilities, special badges, access to the ZTL.

Counter - Piazzale dei Cinquecento (Termini)
Information about the public transport services in the area of Roma Capitale.
Every day, including holidays, 8.00-20.00

Online services
For full details see: https://romamobilita.it/it/servizi-online

Tourist buses
For information about how purchase permissions, fares, requests to check permissions: permessistica@pec.romamobilita.it

@Romamobilità: Agenzia Roma Servizi per la Mobilità twitter channel
- 8.00-19.00, 7/7
News about mobility around Rome, alternative mobility, car sharing, ZTL, parking, taxis/NCCs and disabled people.

Roma Mobility App
This application has replaced "Muoversi a Roma" and provides the waiting times at the stops and a route search that follows your journey step by step. It also provides real-time information about what is happening on the streets by the editorial staff of muoversiaroma.it.
See also the annexed information about TRANSPORT APPs.

@InfoAtac: official Twitter channel for real-time news
about the network and services of Atac, the mobility company of @Rome.
Information feed active H24 and 7/7.

Atac Reports and Complaints
This is a direct channel of communication with Atac, active 24 hours a day.
Complete the form to send reports, complaints and suggestions.

Atac PEC Certified Electronic Mail

For more information

Transports › Getting around › By public bus and tram
Transports › Getting around › By public bus and tram

See also

Transports › Getting around › By car/motorcycle
Transports › Getting around › By public bus and tram
Last checked: 2023-11-08 10:43
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